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Sales Development Specialist

2 months ago

Shefford, Central Bedfordshire, United Kingdom Centrality Full time
About the Role

We are seeking a highly motivated and results-driven Inside Sales Specialist to join our team at Centrality. As a key member of our business development team, you will play a critical role in supporting the commercial relationship with customers and driving new business growth.

Key Responsibilities
  • Proactively engage with customers to discuss small chargeable changes and collaboratively work with technical teams to formulate statements of work.
  • Provide commercial proposals and secure new or incremental business.
  • Attend account reviews and proactively uncover new opportunities within the customer base.
  • Meet and exceed sales targets and KPIs set by line manager for new business and retention.
  • Uncover opportunities and create win strategies within the allocated base of customers.
  • Complete utilisation of CRM for all customer engagement and updates, including forecasting and pipeline management.
  • Follow agreed sales methodology and processes for all leads and opportunity management.
  • Work closely with the sales support team to ensure exceptional customer service.
Requirements
  • Minimum 1 year+ experience in a B2B selling environment.
  • Experience in IT, Telecoms, Managed services, or Cloud solution sales is desirable but not essential.
  • Demonstrable track record of hitting targets for at least a period of 6 months.
  • Strong communication skills and ability to present findings in a clear and consistent manner.
  • Self-starter with excellent facilitation skills.
  • Excellent communication skills both verbal & written.
  • Experience in using and completing CRM systems.
  • Sales process and/or training experience.
About Centrality

Founded in 1996, Centrality has prided itself in growing through reputation through service excellence and commitment to delivering precisely the solutions its clients needed rather selling technology just for technology's sake.

Centrality at its heart is a people company who provide services and expertise to our customers, to help them leverage Microsoft technology to solve business challenges. Therefore, we recruit with cultural fit and values in mind. We expect individuals to be able to uphold our core values, of having a strong work ethic, focus on service excellence, a passion to collaborate with colleagues and customers, take personal accountability for their ongoing learning, who are well organised and able to deliver results. We operate a flat organisation structures where there are no boundaries, and employees are encouraged to work with colleagues at all levels.