Business Operations Manager

5 days ago


East Bowling, United Kingdom Meridian Business Support Limited Full time
Job Description

Job Title: Business Operations Manager

Job Summary:

We are seeking a highly skilled Business Operations Manager to lead our Bradford branch. As a key member of our team, you will be responsible for managing the day-to-day operations, driving exceptional customer service, and providing training and coaching to the internal sales team and branch assistants.

Key Responsibilities:

  • Manage the day-to-day operation of the branch, ensuring seamless delivery of customer service and sales targets.
  • Drive exceptional customer service, ensuring repeat sales and customer loyalty.
  • Provide training and coaching to the internal sales team and branch assistants to ensure service level targets are consistently achieved.
  • Develop and implement strategies to increase branch sales, attract new customers, and drive business growth.
  • Collaborate with cross-functional teams to deliver target performance and achieve business objectives.

Requirements:

  • Previous management experience within a wholesale environment.
  • Commercially managing a business unit or branch within the industrial supplies sector.
  • Experience of working under pressure in a fast-paced role, maintaining a consistent eye for detail.
  • Ability to embrace change and new technologies.
  • Excellent interpersonal skills, influencing across a cross-functional team to deliver target performance.
  • Intermediate IT skills, including Outlook, Excel, and PowerPoint.

What We Offer:

  • Great salary and performance-based bonus scheme.
  • Company car, fuel card, or cash allowance.
  • Laptop and mobile provided.
  • Contracted to 40 hours per week.
  • Monday to Friday shifts between 07:00 and 17:00.
  • 33 days annual leave, including bank holidays, and birthday day off.
  • Comprehensive health and wellbeing support program, long service awards, and key milestones.
  • Benefits, including enhanced family leave benefits, agile working, training academy, buy and sell annual leave, free virtual GP service, and staff discount on webshop and high-street stores.


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