Business Operations Manager
5 days ago
Job Title: Business Operations Manager
Job Summary:
We are seeking a highly skilled Business Operations Manager to lead our Bradford branch. As a key member of our team, you will be responsible for managing the day-to-day operations, driving exceptional customer service, and providing training and coaching to the internal sales team and branch assistants.
Key Responsibilities:
- Manage the day-to-day operation of the branch, ensuring seamless delivery of customer service and sales targets.
- Drive exceptional customer service, ensuring repeat sales and customer loyalty.
- Provide training and coaching to the internal sales team and branch assistants to ensure service level targets are consistently achieved.
- Develop and implement strategies to increase branch sales, attract new customers, and drive business growth.
- Collaborate with cross-functional teams to deliver target performance and achieve business objectives.
Requirements:
- Previous management experience within a wholesale environment.
- Commercially managing a business unit or branch within the industrial supplies sector.
- Experience of working under pressure in a fast-paced role, maintaining a consistent eye for detail.
- Ability to embrace change and new technologies.
- Excellent interpersonal skills, influencing across a cross-functional team to deliver target performance.
- Intermediate IT skills, including Outlook, Excel, and PowerPoint.
What We Offer:
- Great salary and performance-based bonus scheme.
- Company car, fuel card, or cash allowance.
- Laptop and mobile provided.
- Contracted to 40 hours per week.
- Monday to Friday shifts between 07:00 and 17:00.
- 33 days annual leave, including bank holidays, and birthday day off.
- Comprehensive health and wellbeing support program, long service awards, and key milestones.
- Benefits, including enhanced family leave benefits, agile working, training academy, buy and sell annual leave, free virtual GP service, and staff discount on webshop and high-street stores.
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