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Business Operations Specialist
2 months ago
We are seeking a highly skilled Business Operations Specialist to join our team at Future Publishing. As a key member of our Business Service department, you will be responsible for managing external operational processes, including partner change management and data processing.
As an Insurance and Energy Expert, you will gain a deep understanding of our core business, linking into commercial, financial, and regulatory processes. You will work closely with our team to share knowledge and experience, continuously reviewing and enhancing existing processes to deliver exceptional customer experiences.
Key Responsibilities- Manage day-to-day partner and supplier changes, identifying and mitigating risks to customers and the business.
- Provide an excellent service to our business partners, ensuring seamless operational processes.
- Work collaboratively with the team to review and enhance existing processes, prioritizing customer experience.
- Develop and maintain a good understanding of GDPR regulations relating to customer data.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a positive and inclusive workplace culture.
As a valued member of our team, you will have access to a range of benefits, including unlimited holiday, a profit pool bonus scheme, and opportunities for professional development. We are an equal opportunities employer and welcome applications from diverse candidates.
Please note that the salary for this position is up to £24,000 per annum. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
