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Vehicle Technician

2 months ago

Swadlincote, Derbyshire, United Kingdom eRecruitSmart Full time
{"About the Role": "We are seeking a skilled Vehicle Technical Support Advisor to join our Customer Service and Vehicle Technical Support team in Swadlincote, Derbyshire. As a key member of our team, you will provide exceptional technical support to our customers, utilizing your expertise in diagnostic software and remote support to resolve complex issues. Your responsibilities will include providing tele support, assisting customers with software usage, and enhancing customer service through effective advice and training.

Key Responsibilities:

* Provide technical support to customers via phone and remote access
* Assist customers with software usage and troubleshooting
* Enhance customer service through effective advice and training
* Act as a company ambassador

Requirements:

* Excellent communication and technical skills
* Ability to multitask and work under pressure
* Self-motivated and proactive approach
* Good level of IT skills and technical knowledge
* Proven track record of technical competence and customer service experience
* Relevant accredited vehicle technology technical qualifications

What We Offer:

* Competitive salary of £28,000 to £32,000 per annum
* EOT bonus with no upper limits and tax-free for the first £3600 after 12 months of continuous employment

If you are a motivated and skilled individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

Please note that eRecruitSmart is advertising this role on behalf of the Hiring Company, and your CV will be sent to the Hiring Manager. Only suitable applicants will be contacted.

You must have eligibility to work in the UK.

We look forward to hearing from you.
"}