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Total Rewards Lead

2 months ago

London, Greater London, United Kingdom ICF Full time
Job Title: Total Rewards Lead

We are seeking an experienced Total Rewards Lead to join our HR team at ICF. This role will be responsible for supporting the end-to-end benefits enrolment, management, and compliance processes, including embedding ICF's reward strategy, developing market intelligence, reviewing salary surveys, and supporting our compensation ranges and benchmark review.

Main Responsibilities:
  • Benefits Administration: Responsible for the administration of benefit programmes, including Private Medical Insurance, Dental Insurance, Cycle to Work, and Childcare Vouchers. Liaise with internal departments on benefit costs, fringe rates, and annual renewal costs. Manage employee benefit queries, including organizing appropriate communications around changes to offerings and new benefits. Monitor and evaluate the company's benefits programs, including insurance programs, retirement plans, sick leave, time off, and vacation policies, and ensure these programs are current with regard to legislations, trends, practices, and costs.
  • Total Reward Team Management: Manage Total Reward professionals in Belgium and India. Be across compensation and benefits issues supported by the team, utilizing their skills as necessary to support region-wide initiatives.
  • Pension Administration: Responsible for the monthly processing of UK pension contributions, using our provider's system alongside internal payroll reports. Answer questions related to pensions from employees and action changes to contributions, opt-in/opt-out requests, and ad-hoc issues.
  • Compensation Analysis: Monitor internal equity and external benchmarks. Monitor UK legislation regarding compensation and benefits. Support Leaders and Managers with compensation queries/issues, including internal equity assessments, new hire offers, sign-on/retention bonuses.
  • Process Responsibilities: Apply knowledge/skills to support tasks related to all compensation disciplines, including market intelligence, rewards planning, and compensation ranges and benchmarks.
  • Rewards Planning: Standard/periodic reporting and analytics and year-end annual reporting and analytics. Annual activities – collaborate/recommend local comp guidelines, salary ranges, merit/promotion metrics, etc. Execute ad-hoc reporting for special projects and researching salary benchmarks.
  • Market Intelligence (MI): Survey selection process including job matching guidelines review/update, and market data procurement. Market data analytics and reporting using salary survey tools. Attend webinars conducted by vendor companies and consultants to keep up to date on data and market practice.
Basic Requirements:
  • Ensure high-quality work and meet deliverable requirements/targets/timelines.
  • Exhibit effective time/work management.
  • Contribute to strengthen/expand stakeholder relationships.
  • Interact with stakeholders/vendors and escalate issues as needed.
  • Adhere to standard internal procedures to improve the quality of services/benefits provided to our employees.
  • Proactively propose process improvements by providing implementable solutions to manage process delivery.
  • Share knowledge/best practices with team members relating to own specialization.
Personal Qualities:
  • Excellent time management skills and the ability to multi-task in a fast-paced environment.
  • Ability to work within multi-cultural, multi-disciplinary teams spread across several countries.
  • Sound research and business ethics, including the protection of proprietary and confidential information.
  • Ability to be flexible to handle multiple priorities, and manage a varied workload to achieve agreed deadlines without compromising quality or standards.
  • Highly developed, interpersonal skills and self-motivation.
  • High level of attention to detail and accuracy.
  • Ability to demonstrate a can-do approach, as a problem solver and team player.
Experience Requirements:
  • At least 5 yrs+ of compensation & benefits experience in high-growth companies.
  • Knowledge of Radford, WTW, and other published surveys.
  • Working knowledge of equity for a public company.
  • Business acumen and financial analysis skills.
  • Excellent interpersonal, customer service, and written/verbal communication skills.
  • Demonstrated ability to bring programs from concept to successful implementation.
  • Ability to handle confidential employee information with discretion and good judgment.
  • Proactive, collaborative team member with excellent attention to detail and strong sense of urgency and follow through.
  • Workday experience is preferred.
  • Proficiency in MS-Excel, Google Sheets, etc.
  • Bachelor's degree required or equivalent experience.