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Global Head of Fraud and CCS Model Governance and Business Performance Reporting

2 months ago

London, Greater London, United Kingdom HSBC Full time
About the Role

We are seeking a seasoned business leader to join our Global Fraud and Credit Control Services team as a Senior Leader in Fraud Management and Model Governance. This is an exciting opportunity to lead our central model governance function for Fraud and business reporting function for Fraud Management.

Key Responsibilities
  • Establish and implement new governance environments for Fraud models, aligned to the Financial Institutions Management (FIM) standards, to oversee all new model approvals and manage associated governance forums.
  • Work with Model Risk Governance to shape the implementation of model risk policies, covering model identification, materiality risk ratings, monitoring frameworks, and ensure compliance.
  • Coordinate inventory management for fraud models, including Generalized Model Inventory System (GMIS) record keeping, annual inventory assessments, audit checks, and other requirements.
  • Support and guide regional and global Fraud Analytics and Transformation teams to ensure all new model developments meet governance standards and provide streamlined paths to implementation.
  • Build a new model monitoring capability to track performance of all models on an ongoing basis and escalate significant variations for corrective action. Maintain oversight on an offshore analytics capability to support model management and monitoring activities.
  • Liaise with the Independent Model Review group to ensure all required reviews are completed in time and act as a bridge to analytic teams.
  • Lead the global effort to develop consistent fraud performance reporting across all regions, providing Fraud Management with relevant insights to make key business decisions and identify areas of opportunity for investment.
  • Deliver standard Management Information (MI) packs for all fraud governance forums and engage senior stakeholders to drive MI usage across Fraud Management, Wealth and Personal Banking Product Owners, Financial Crime Risk, and Fraud Operations teams.
  • Support the ongoing implementation of the Fraud Risk Appetite Statement for all markets, working with Wealth and Personal Banking Product and Financial Crime Risk teams, track monthly performance, and flag any issues at relevant governance forums.
  • Collaborate with Financial Crime Risk to develop and maintain loss reporting standards for the Bank and support global implementation, working with markets on agreed time scales.
  • Design and maintain key performance metrics for fraud detection systems, spanning application vetting and transaction monitoring, identify areas for analytic improvements, and share key insights with senior stakeholders.
  • Maintain oversight on a team of offshore analysts to deliver new business performance reporting, including visual analytic dashboards, enhanced analytic systems MI, governance MI packs, and other requirements.
Requirements
  • Previous experience in retail financial services with knowledge of retail banking products, Fraud Management, and data analytics.
  • Demonstrated experience in navigating complex organizations and influencing senior management.
  • Experience in model governance framework and monitoring mechanisms.
  • Ability to frame and deconstruct ambiguous problems and drive execution and delivery.
  • Experience in developing MI and analytic solutions to provide business intelligence to identify areas of opportunity and enable senior management to make effective decisions.
  • Experience in systems such as SAS/Python, operations, technology, and change management with the ability to act swiftly and think innovatively.