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Emergency Response Supervisor
2 months ago
Join the Scottish Ambulance Service as a Duty Supervisor
Full-Time Position – 37 Hours per Week
Salary Range: £30,229 - £37,664 (AfC Band 5) – Includes Unsocial Hours Compensation
Role Overview
An exceptional opportunity has emerged within the Scottish Ambulance Service for a permanent Duty Supervisor role. This full-time position involves shift work and requires leading a dedicated team of dispatchers and call handlers. The primary responsibility is to manage the public 999 emergency system in collaboration with partner emergency services and healthcare professionals.
Candidate Profile
The ideal candidate will possess a comprehensive understanding of ACC systems and SAS policies and procedures. Completion of all mandatory online training through TURAS is preferred, as the role involves handling sensitive information, necessitating a strong grasp of data protection and GDPR compliance.
Promoting staff wellbeing and ensuring patient safety are critical aspects of this role. The successful candidate should embody the values of the Scottish Ambulance Service and foster a positive and enthusiastic work environment.
Working Hours Update
NHS Scotland is transitioning to a 37-hour full-time workweek, effective from April 2024, with no alteration in salary. This position reflects the new working hours; however, some service areas may require temporary adjustments to accommodate the new schedule. Candidates may be asked to work an additional 30 minutes per week during this transition period, for which compensation will be provided.
Commitment to Equality and Diversity
The Scottish Ambulance Service is dedicated to fostering equality and diversity within its workforce, aiming to eliminate unlawful discrimination. We strive for a workforce that is truly representative of society, ensuring that every employee feels valued and empowered to perform at their best. Applications from all segments of society are warmly welcomed.
