Sales Team Leader Essex

2 days ago


SouthendonSea, Southend-on-Sea, United Kingdom CCP Full time

We are excited to partner with a fantastic client who has seen significant growth and diversification in 2024. As they continue to expand, they are looking for an experienced contact centre Team Leader to manage a team of Inbound Sales Agents.

About The Role

We are seeking a seasoned contact centre Team Leader who will be responsible for coaching and developing staff, conducting 1-2-1's and documented coaching, motivating and improving staff morale, delivering team meetings and group coaching sessions, and achieving daily, weekly, and monthly KPI's.

Key Responsibilities
  • Coaching and development of staff
  • 1-2-1's and documented coaching
  • Motivation and staff morale
  • Delivering team meetings and group coaching sessions
  • Achieving daily / weekly / monthly KPI's
Logistics

This role offers a basic salary of £38,000 with an OTE of £50,000. Our client is a fast-paced, dynamic, and exciting business operating within the financial services (regulated) industry.



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