Client Services Director

2 weeks ago

Canterbury, Kent, United Kingdom DNA Recruit Full time
Job Title: Client Services Director

We are seeking a highly skilled and experienced Client Services Director to join our team at DNA Recruit. As a Client Services Director, you will be responsible for leading our client-facing team and ensuring that our clients receive exceptional service and support.

Key Responsibilities:
  • Lead a team of client-facing professionals to deliver outstanding service and support to our clients.
  • Develop and implement strategies to improve client satisfaction and retention.
  • Collaborate with internal teams to ensure seamless delivery of services to our clients.
  • Manage client communications and ensure timely resolution of issues.
  • Monitor and report on client satisfaction and feedback.
Requirements:
  • Proven experience in a client-facing role, preferably in a recruitment or consulting environment.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive team environment.

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