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Client Support Coordinator

2 months ago

Glasgow, United Kingdom MM Search Full time

Position Overview:


As a Client Support Coordinator at MM Search, you will be instrumental in facilitating the efficient functioning of our office while delivering outstanding assistance to our team.


Key Responsibilities:

The primary duty of the Client Support Coordinator will be to aid our active Debt Advice Team in various facets of their operations.

This will encompass, but is not confined to, the following tasks:

  • Conducting debt advisory and information-gathering calls with clients,
  • Engaging with creditors, including HMRC and local authorities, to collect necessary information,
  • Performing administrative duties to assist the management team.

Employee Benefits:

  • Employee-owned structure
  • Pension plan
  • Monthly social gatherings and seasonal celebrations
  • Casual work attire

Required Knowledge and Skills:

Exceptional customer service abilities:

Essential Strong time management and organizational skills:

Essential Proficient verbal and written communication:
Essential Capability to operate within a regulated setting, adhering to all company protocols:

Essential All responsibilities must be executed with a focus on delivering an outstanding level of customer service, emphasizing the importance of meeting and surpassing the expectations of our clients and other stakeholders.

We cherish collaboration, commitment, and a dedication to excellence.

If you aspire to join a vibrant team that emphasizes customer service and professionalism, we encourage your interest.


Employment Type:
Full-time

Additional Benefits:

  • Casual dress code
  • Company-sponsored events

Pension Plan Schedule:

  • Monday to Friday

Performance Incentives:

  • Bonus based on performance

Educational Requirements:

  • GCSE or equivalent (preferred)

Experience Requirements:
Customer service: 1 year (preferred)
Administrative experience: 1 year (preferred)

Language Proficiency:

  • English (preferred)

Work Environment:
In-person.