Software Application Packaging Specialist

5 days ago

Milton Keynes, Milton Keynes, United Kingdom GBA5 EntServ UK Limited Full time
Job Title: Software Application Packaging Specialist

About the Role:

We are seeking a highly skilled Software Application Packaging Specialist to join our team at GBA5 EntServ UK Limited. As a key member of our Software Discovery and Packaging Team, you will be responsible for managing the end-to-end delivery of applications and Operating System gold builds, as well as the ongoing lifecycle management for those applications.

Key Responsibilities:

  • Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project
  • Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA
  • Expert understanding of MSI technology, including transforms
  • Document package configuration
  • Package defect remediation
  • Experience of large OS migration projects (preferably Windows 7 and Windows 10)
  • Data Analysis and reporting skills
  • Good communication skills (customer-facing as you may need to speak to people in the business)
  • Experience of managing and maintaining a SCCM 2012 (or higher) production environment
  • SCCM deployment/Design experience
  • Some Operating System Deployment (OSD), including tools such as MDT
  • Experience of SCCM / WSUS patching technology
  • Microsoft Active Directory server
  • Microsoft Group Policy Objects (GPOs)
  • Software deployment and 3rd line support and troubleshooting
  • Understand and input into desktop engineering standards, processes, and best practices
  • Involvement in delivering large-scale deployments of software, e.g. Microsoft Office
  • Experience of large OS migration projects (preferably Windows 10)
  • Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents
  • Work within the contractual guidelines and DXC Statement of Work, or highlight any local shadow IT agreements
  • Be politically savvy and understand the concerns and priorities of our customer and our own support teams

Essential Skills:

  • Basic understanding of IT project management methodologies including agile and waterfall
  • Basic knowledge of project management tools and techniques
  • Microsoft Active Directory server
  • Microsoft Group Policy Objects (GPOs)
  • Understand cloud technologies
  • Understand network topology
  • Must have packaged applications for Windows 7 and Windows 10 OS platforms.
  • Must have experience of complex application packaging. (E.g. Autodesk, MS Office, etc.)
  • Software deployment and 3rd line support and troubleshooting
  • Strong communication skills both written and verbal
  • Self-motivated with a can-do attitude and comfortable working with ambiguity
  • Strong MSI technology
  • Application layering (VMware App Volumes)
  • Scripting experience using BAT, PowerShell, and VB, C# Scripts
  • Ability to create and run reports
  • Awareness of Change and Release Management
  • Excellent written and verbal communication skills with a genuine enthusiasm towards IT service management
  • Excellent organisational skills and able to take a methodical approach
  • Excellent customer service skills
  • Strong and confident presentation skills
  • Professional verbal and written communication skills
  • Strong SCCM 2012 knowledge

Desirable Skills:

  • ServiceNow
  • ITIL Foundation
  • Application virtualization (Microsoft APP-V)
  • Fundamental knowledge across Windows Operating Systems
  • MS SCCM 2012

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