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Dispute Resolution Officer

2 months ago

Rotherham, Rotherham, United Kingdom Rotherham Metropolitan Borough Council Full time

Rotherham Metropolitan Borough Council is a busy service providing appointments for birth and death registrations and notices of marriage and civil partnership. We provide ceremonies for marriage and civil partnerships, citizenship, baby naming, and renewal of vows within multiple venues across the borough. The service is also responsible for producing copy certificates of births, deaths, and marriages as far back as the 1st July 1837 when civil registration began.

It is an exciting year for the service which is embarking upon a programme of transformation to modernise and improve the service provided to the public. You would also be joining a Council that was recently recognised by the Local Government Chronicle and was awarded the 'Most Improved Council'.

In your role, you will undertake a variety of duties on a rota basis as follows:

  • Registering births of new babies.
  • Handling customer enquiries.
  • Working some weekends/bank holidays on a rota basis to provide cover for urgent burials or to register marriages and support our Deputy Superintendent Registrars at other ceremonies across the Borough.
  • Availability to work regularly at weekends, public holidays, and occasionally out of normal office hours on a rota basis.
  • A full, clean, and valid driving licence with regular use of a car for work, including business use on insurance.

Uniform is provided.