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Engineering Order Administrator

2 months ago

Nottingham, Nottingham, United Kingdom Ernest Gordon Recruitment Limited Full time
Customer Order Processor (Engineering / Construction)

Job Summary:

We are seeking an experienced and capable customer services professional to join our team at Ernest Gordon Recruitment Limited. As a Customer Order Processor, you will be responsible for processing orders for technical equipment and providing excellent customer service to our clients in the construction industry.

Key Responsibilities:

  • Process orders accurately and efficiently, ensuring timely delivery of products and services
  • Provide exceptional customer service through effective communication, resolving queries and complaints in a professional manner
  • Handle a high volume of customer enquiries, maintaining accurate customer account details and providing product and service information
  • Work closely with Engineers and clients to manage multiple projects, ensuring seamless execution and customer satisfaction
  • Contribute to the growth and development of our business, identifying opportunities for improvement and implementing changes as needed

Requirements:

  • Experience in customer services, order processing, or a related field
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Strong attention to detail, with the ability to process information accurately and efficiently
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • Knowledge of technical products and services, preferably in the engineering or construction industry

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Training and development programs to enhance your skills and knowledge