Customer Order Coordinator

1 month ago


Nottingham, Nottingham, United Kingdom Ernest Gordon Recruitment Limited Full time
Customer Order Processor (Engineering / Construction)

We are seeking an experienced and capable customer services professional to join our team as a Customer Order Processor. As a key member of our Engineering team, you will be responsible for processing orders for technical equipment and providing excellent customer service to our clients in the construction industry.

Key Responsibilities:

  • Process customer orders accurately and efficiently
  • Provide exceptional customer service through effective communication
  • Handle a high volume of customer enquiries via phone calls, email, and through the web
  • Be compassionate regarding customer queries or complaints and make every effort to resolve problems satisfactorily
  • Maintain accurate customer account details

About the Role:

This is an exciting opportunity to join a modern M&E consultancy that is family run and focused on continuous improvement. As a Customer Order Processor, you will be trained to advise customers about the products and services available and will have the opportunity to progress your career and move into management with a growing and stable business.

What We Offer:

We offer a competitive salary, excellent training, and actively encourage career development and progression. If you are a motivated and organized individual with a passion for customer service, we would love to hear from you.



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