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Prestige Workshop Controller
2 months ago
We are seeking a highly skilled and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop.
As part of the Sytner Group, we are a company that is committed to developing your long-term career within our business.
Key Responsibilities- Manage and coordinate the workflow of a high-volume prestige workshop with over 25 productive technicians.
- Ensure repairs are completed to a high standard and to the satisfaction of our retail customers and Jaguar Land Rover Breakdowns.
- Develop and implement processes to improve efficiency and productivity within the workshop.
- Collaborate with the workshop manager to achieve business objectives and targets.
- Provide excellent customer service and ensure a positive experience for our clients.
- Proven experience in a similar role, preferably in a prestige vehicle workshop.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Passion for delivering high-quality workmanship and a commitment to customer satisfaction.
- A competitive salary and benefits package.
- Opportunities for career development and progression within the Sytner Group.
- A dynamic and supportive work environment.
- Recognition of long service and achievements.
The Sytner Group is a leading provider of prestige vehicle sales and service, with over 140 UK dealerships representing 23 of the world's most prestigious vehicle brands.
We pride ourselves on developing talent and building careers, and our colleagues recently scored us an outstanding 89% on our colleague engagement survey.
