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Senior Program Manager, Network Optimization
2 months ago
We are seeking a highly skilled Senior Program Manager to join our Amazon UK Services Ltd. - A10 team. As a Senior Program Manager, Network Excellence, you will play a critical role in driving the success of our Network Operations team.
Key Responsibilities- Own end-to-end program management activities for the EU ATS NetOps team.
- Lead projects aimed at improving the Amazon Customer Experience.
- Independently own, design, develop, deploy, and maintain large-scale projects across the organization.
- Set and clarify business requirements and targets with the team.
- Establish and maintain operations metrics and communicate them to leadership and other stakeholders through daily/weekly review meetings.
- Document standard operations processes and take proactive steps to ensure best practices are shared across all departments and among the network.
- Work closely with stakeholders to build and secure support and resources for projects and initiatives in their areas.
As a Senior Program Manager, you will drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You will use strategic thinking to define and implement an efficient project plan.
About the TeamAmazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you will be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centers equipped with the latest technology, you will help Amazon's transport run at maximum efficiency.
Requirements- Bachelor's Degree or equivalent and proven experience in management consulting, product management, business development, retail, FMCG, or e-commerce in an international, fast-paced environment.
- Experience in business case decision-making, complex problem-solving capabilities, and high-level attention to details.
- Proven ability to influence others.
- Excellent English communication skills, both verbal and written.
- Advanced skills in Excel, VBA, Macros, SQL, C++, Python, or any other programming languages.
