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Fraud Policy and Oversight Lead

2 months ago

London, United Kingdom Natwest Full time
About the Role

We are seeking a highly skilled and experienced Fraud Policy and Oversight Lead to join our team at NatWest. As a key member of our Economic Crime Oversight team, you will play a critical role in shaping our fraud policy and risk appetite, and driving external engagement on regulatory change and upstream risks.

Key Responsibilities
  • Define, Develop, and Maintain Fraud Policy Suite: Develop and maintain our fraud policy suite in line with evolving regulations, legislation, guidance, and internal risk appetite.
  • Oversee and Challenge Fraud Systems and Controls: Independently oversee, challenge, and advise on the effectiveness of Fraud systems and controls and the risk-taking activities undertaken by the Fraud Centre of Excellence and NWH franchises.
  • Provide Specialist Input and Oversee New Propositions: Provide specialist input and oversee the development of new propositions, including new products, services, mergers, acquisitions, disposals, investments, innovation, and the adoption of new technology.
  • Lead and Direct the Team: Lead and direct the team to support the effective control of fraud risk, providing feedback and coaching to colleagues.
  • Act as Escalation Point of Contact: Act as the escalation point of contact for complex policy, customer, and regulatory matters.
  • Deliver Robust Oversight of Fraud Systems and Controls: Deliver robust oversight of Fraud systems and controls to ensure policy compliance and operation within risk appetite.
  • Work with FLOD to Deliver Annual Enterprise Wide Fraud Risk Summary: Work with FLOD to deliver the annual enterprise-wide Fraud Risk Summary, considering policy compliance as well as upstream risks.
  • Oversee and Challenge Periodic Refresh and Execution of Risk Assessments and Risk Appetite Statements: Oversee and challenge the periodic refresh and execution of risk assessments and risk appetite statements, helping to ensure these are dynamic, forward-looking, and consider emerging risks.
  • Lead the Financial Crime Mandatory Learning Programme and Training Needs Analysis: Lead the Financial Crime Mandatory learning programme and training needs analysis.
  • Engage with Industry and Public Sector: Engage with industry and the public sector in relation to the Banks and UK's response to fraud.
Requirements
  • Excellent Industry Knowledge and Commercial Awareness: Excellent industry knowledge and commercial awareness of fraud risk and risk management principles and technologies.
  • Experience of Applying Risk Strategies: Experience of applying risk strategies across the product lifecycle in customer-facing business areas.
  • Experience of Applying Fraud Technical Specialism: Experience of applying fraud technical specialism to broader financial crime frameworks.
  • Well-Developed Stakeholder and Relationship Management Skills: Well-developed stakeholder and relationship management skills.
  • Ability to Work Collaboratively and Influence Direction: The ability to work collaboratively and influence direction.
  • Strong Communication Skills: Strong communication skills to provide proactive and effective fraud risk oversight and constructive challenge.