Client Experience Specialist
2 weeks ago
Customer Service Advisor - Part Time
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and driving sales growth through face-to-face interactions and follow-up sales calls.
Key Responsibilities:
- Sales and Service: Sell memberships to customers through face-to-face discussions and follow-up sales calls, ensuring a high level of customer satisfaction and loyalty.
- Client Experience: Create an exceptional experience for customers through a friendly and helpful attitude, ensuring that their needs are met and exceeded.
- Scheduling and Administration: Responsible for scheduling appointments over the phone, via email, and in person, ensuring efficient and effective use of time.
- Product Knowledge: Provide customers with expert advice on our massage services, including hot stones, scalp massage, aromatherapy, and other upgrades.
- Promotions and Events: Participate in promotional activities, both on-site and off-site, to drive sales and increase brand awareness.
- Teamwork: Collaborate with colleagues and management to achieve sales targets and provide exceptional customer service.
- Requirements:
- Must be customer service oriented and able to communicate effectively with customers, colleagues, and management.
- Must be eligible to work in the UK and fluent in English, spoken and written.
- Must be able to work a minimum of 20 hours per week.
What We Offer:
- Flexible work schedules over 7 days.
- The ability to earn a good, reliable salary and monthly commission (£200-£300+), with unlimited upwards earning depending on success.
- Monthly Team Bonus plan.
- A great team environment.
- The chance to be part of an exciting new concept developing in the UK.
- A fully certified Company Training programme (2 days) for all therapists and continual development beyond this.
- Professional and personal career opportunities, within an exciting new brand.
- One free massage per month.
About Us:
4Leisure Recruitment is a leading recruitment agency specializing in the leisure and hospitality industry. We are passionate about delivering exceptional customer service and driving sales growth through our team of highly motivated and customer-focused individuals.
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