Senior Account Director

5 hours ago

London, Greater London, United Kingdom Coolr Full time
{"Key Responsibilities": "

As a Senior Account Director at Coolr, you will be responsible for leading our clients in the world of social, ensuring the smooth running and continuous improvement of the teams and managing client relationships.

Key responsibilities include:

  • Overseeing and successfully running all activity on client accounts.
  • Managing a client portfolio totaling £1m+ per annum, with a view to grow this.
  • Supporting client teams in leading meetings and all comms.
  • Building and maintaining positive client relationships to encourage retention and successful increase of scope.
  • Accountable for the delivery of growth targets for the account.
  • Responsible for understanding all available agency services and the appropriate upselling to specific clients.
  • Proactively seeking additional client relationships outside of the day-to-day contact.
  • Proactively seeking out new opportunities with existing clients to grow accounts and execute on strategic business objectives.
  • Responsible for budgeting of client projects, developing budget trackers for always on and campaign projects, reporting back when asked by Client Services Director or Finance.
  • Leading all client content production, managing shoots with producers, directors, and editors.
  • Setting the strategy for individual accounts with the support of Coolr's internal strategy team.
  • Line management of Client Services team members.

You will be:

  • An experienced Senior Account Director/Account Director in a social first agency.
  • Detail-orientated, ensuring all work is delivered on time and on budget without ever compromising on quality or creativity.
  • Solutions focused in approach and bring creative thinking to problem solving.
  • Comfortable delivering projects in full, covering developing timelines, budget management, documentation, and delivering against briefs – with a high attention to detail.
  • Able to build strong relationships with clients to build a position of trust and will help motivate the internal team.
  • Able to manage, track, and negotiate with suppliers and partners to ensure we are delivering the best work possible in an entrepreneurial manner.
  • Able to handle multiple clients and prioritise your time and internal resource based on requirement.
  • Able to demonstrate a good knowledge of popular culture and social media news and updates.
  • Able to communicate effectively at all levels, with strong written and verbal communication skills.
  • Able to demonstrate strong organisational, administrative, and time management skills.
  • Computer literate with a sound understanding of Microsoft Office, including Excel, Word, PowerPoint, and Workplace.
  • Able to demonstrate a can-do attitude and willing to go the extra mile to deliver on objectives.
", "About the Role": "

This is a fantastic opportunity to join Coolr's Client Services team as a Senior Account Director.

As a Senior Account Director, you will be responsible for leading our clients in the world of social, ensuring the smooth running and continuous improvement of the teams and managing client relationships.

", "Requirements": "

To be successful in this role, you will need:

  • Experience as a Senior Account Director/Account Director in a social first agency.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with clients and internal teams.
  • Proven track record of delivering projects on time and on budget.
  • Strong knowledge of popular culture and social media news and updates.
  • Ability to work in a fast-paced environment and prioritise multiple tasks.
  • Strong organisational, administrative, and time management skills.
  • Computer literate with a sound understanding of Microsoft Office, including Excel, Word, PowerPoint, and Workplace.
", "What We Offer": "

Coolr offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are a dynamic and innovative agency, and we are looking for someone who is passionate about social media and client relationships.

", "Contact Us": "

If you are interested in this role, please submit your application through our website.

", "Language": "English"}

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