Customer Service Representative

3 weeks ago


Morley, Leeds, United Kingdom The Recruitment Co. Full time
Customer Service Advisor

We are seeking a highly skilled Customer Service Advisor to join our team based in Morley. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our diverse customer base.

Key Responsibilities:
  • Handle inbound customer service queries in a timely and efficient manner.
  • Provide clear and concise information to customers, ensuring a positive experience.
  • Investigate and resolve customer complaints in a fair and transparent manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with company policies and procedures to ensure compliance.
Requirements:
  • Previous customer service experience, preferably in a call centre environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong IT skills, including Microsoft Office.
What We Offer:
  • A competitive hourly rate.
  • A comprehensive training program to ensure your success in the role.
  • The opportunity to work in a dynamic and supportive team environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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