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Deputy General Manager

2 months ago

London City of, United Kingdom SSP Careers Full time

About the Role

Assistant General Manager – SSP Careers

If you have a strong enthusiasm for culinary experiences and travel, this opportunity is tailored for you. We are the global leaders in food travel, offering a diverse range of delicious options for every journey. Whether you are traveling by air, rail, or simply passing through, we provide the finest food and beverage selections.


Our partnerships include over 500 brands, featuring our own unique offerings such as Upper Crust, Millie's Cookies, Café Local, and Beer House, alongside renowned franchises like M&S, Starbucks, Burger King, The Breakfast Club, and BrewDog.

As an Assistant General Manager, you will receive a competitive compensation package of up to £50,000 per annum, along with the following benefits:

  • Discounted meals during shifts
  • Tronc
  • Colleague discounts of up to 50%
  • Flexible working arrangements
  • Management bonus scheme
  • Access to digital GPs and a 24/7 helpline for you and your family
  • Wellbeing support through Retail Trust and family-friendly leave
  • Various networks to support you, including Neurodiversity and LGBTQ initiatives
  • Life assurance
  • Opportunities for apprenticeships and ongoing professional development
  • Share incentive plan (SIP)

We are seeking a motivated Assistant General Manager to enhance our operations. You will play a crucial role in delivering exceptional customer service and ensuring operational excellence.

As an Assistant General Manager, your responsibilities will include:


• Demonstrating passion and commitment while supporting the Store Manager.

• Upholding the highest standards of brand quality and safety for both customers and team members.

• Inspiring the team to provide outstanding customer service and foster loyalty.

• Mentoring and training team members to achieve personal and professional growth.

• Exhibiting proven leadership experience and confidence in managing a team.

• Setting a benchmark for excellent service skills.

• Communicating effectively and clearly with all stakeholders.

• Adapting and remaining resilient in various situations.

SSP is proud to be an equal opportunity employer, committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.

Embark on an exciting journey with us.