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Customer Service Coordinator
2 months ago
We are seeking a dedicated and detail-oriented Customer Service Administrator to join our team at Page Personnel in Burgess Hill.
About the RoleAs a Customer Service Administrator, you will be responsible for providing top-tier support and ensuring seamless operations in the customer service department.
Key Responsibilities- Provide exceptional customer service by responding to inquiries and requests promptly.
- Liaise with various departments to ensure customer needs are met and exceeded.
- Maintain accurate customer records and update details as required.
- Assist in the resolution of customer complaints and escalate when necessary.
- Contribute to the development of customer service procedures and standards.
- Participate in team meetings and training sessions.
- Adhere to all company policies and regulations.
A successful Customer Service Administrator should have:
- A solid educational background with an emphasis on administration or customer service.
- Proficiency in MS Office Suite, especially Excel.
- A customer-centric mindset, with the ability to resolve issues effectively.
A competitive hourly rate ranging from £12.50 - £14.50 per hour.
A temporary role based in Burgess Hill.
Potential opportunity to go permanent.
