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IT Support Apprentice

2 months ago

Worcester, Worcestershire, United Kingdom Bosch Group Full time

Welcome to Bosch Group

We are seeking a dedicated BD Support apprentice to assist in delivering outstanding IT consulting and customer service solutions. If you have a keen interest in technology and enjoy engaging with various devices and systems, this opportunity may be ideal for you.

Key Responsibilities:

  • Deliver IT consulting and customer assistance for both mobile and desktop platforms
  • Support on-site audiovisual systems and field service solutions
  • Manage user administration and customer support applications
  • Install and set up hardware and software
  • Assist with Office 365 administration and upkeep
  • Troubleshoot IT issues through phone, remote access, or in-person support
  • Maintain asset documentation and aid in the rollout of new IT processes
  • Contribute to the knowledge base and documentation efforts

Required Qualifications:

  • Strong communication and listening abilities
  • Capability to work autonomously as well as collaboratively
  • Willingness to learn new technologies and enhance processes
  • Exhibit enthusiasm and motivation for innovation

Eligibility Requirements:

  • Must be a resident of the UK and have lived in the EU or UK for the last three years
  • Not currently enrolled in full-time education or another apprenticeship
  • Applicants should possess Level 2 qualifications in Maths & English or be working towards them during the program

Additional Information:

Working Hours: 39 hours per week

If you are committed to providing excellent customer support and are eager to advance in the IT sector, we would be pleased to consider your application. Become part of a vibrant and innovative workplace.