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ServiceNow Developer

2 months ago

London, Greater London, United Kingdom Square One Resources Full time

Job Title: ServiceNow Implementation Specialist | ServiceNow Developer - SC Cleared

Job Type: Contract

Company Introduction:

We have an exciting opportunity now available with one of our sector-leading consultancy clients. They are currently looking for a skilled SC Cleared ServiceNow Developer to join their team for a twelve-month contract.

Job Responsibilities/Objectives:

  1. End-to-end implementation, integrations (both, out-of-the-box and custom) and configuration of various modules of ServiceNow, including HAM Pro, SAM Pro, CMDB, ITOM Discovery, CSDM, ITSM, and Orchestration.
  2. Creation of solution architecture design documents (High-Level Design (HLD) & Low-Level Design (LLD)) and data models.
  3. Setup of Mid-Servers and other technical prerequisites.
  4. Creation of implementation strategies and roadmaps, mapping business requirements with ServiceNow capabilities.
  5. Creation of test cases and acceptance criteria.
  6. ServiceNow installation & commissioning, including implementation, integrations, documentations, User Acceptance Testing (UAT) criteria definition, tracking, and remediation.
  7. ServiceNow configuration and population, including configuration of data collection, software vendor onboarding, discrepancy reporting/interfaces, and SAM Management Information (MI) reports.
  8. Integration of third-party on-premise and cloud systems.
  9. Creation of Definitive Media Library (DML), including unsupported versions, creating standard operating procedure for DML.
  10. Identification and deployment of ITOM agents and/or discovery capabilities.
  11. Hardware contracts and software license entitlement import and license configurations, including custom license metrics.
  12. Perform reconciliation to ascertain usage and compliance positions are accurate and complete.
  13. Develop reclamation/re-harvesting rules.
  14. ServiceNow customizations, such as custom license metrics, custom tables, reports, and dashboards aligned to key HAM and SAM roles/personas.
  15. Support with the design and implementation/automation of SAM and HAM processes and IT Service Management (ITSM) workflows.
  16. ServiceNow maintenance and monitoring, including implementation of updates, data integrity checks, and performance monitoring.

Requirements:

Applicants should have experience in ServiceNow implementation, configuration, and customization. Strong understanding of IT service management processes and ITIL frameworks is essential. SC Cleared status is mandatory.

About Square One Resources:

Square One Resources is a leading recruitment agency specializing in IT and technology staffing. We work closely with top clients to provide them with the best talent in the industry.