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Sales and Customer Service Representative
2 months ago
About the Role:
We are seeking a highly motivated and experienced Sales and Customer Service Representative to join our team at Black Fox Solutions. As a Sales and Customer Service Representative, you will be responsible for developing and maintaining a strong customer base, handling inbound and outbound sales and customer service calls, and successfully converting inbound sales leads.
Key Responsibilities:
- Develop and maintain a strong customer base through proactive sales and customer service efforts
- Handle inbound and outbound sales and customer service calls to ensure excellent customer satisfaction
- Successfully convert inbound sales leads into sales opportunities
- Process sales orders and ensure timely delivery of products and services
- Liaise with sales and production teams to ensure seamless communication and coordination
- Perform general administration, data entry, and CRM tasks to support sales and customer service efforts
About You:
To be successful in this role, you will need to have:
- Experience in a similar sales and customer service role
- Telesales experience and a proven track record of success
- Excellent communication and IT skills, including proficiency in CRM software
- Ability to proactively sell products and services to customers
What We Offer:
In addition to a competitive salary, you will also receive a range of benefits, including pension, gym membership, death in service, and other fantastic employee perks. If you are a motivated and experienced sales and customer service professional looking for a new challenge, we would love to hear from you.