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Sales and Customer Service Representative

2 months ago


Lisburn, United Kingdom Black Fox Solutions Full time

About the Role:

We are seeking a highly motivated and experienced Sales and Customer Service Representative to join our team at Black Fox Solutions. As a Sales and Customer Service Representative, you will be responsible for developing and maintaining a strong customer base, handling inbound and outbound sales and customer service calls, and successfully converting inbound sales leads.

Key Responsibilities:

  • Develop and maintain a strong customer base through proactive sales and customer service efforts
  • Handle inbound and outbound sales and customer service calls to ensure excellent customer satisfaction
  • Successfully convert inbound sales leads into sales opportunities
  • Process sales orders and ensure timely delivery of products and services
  • Liaise with sales and production teams to ensure seamless communication and coordination
  • Perform general administration, data entry, and CRM tasks to support sales and customer service efforts

About You:

To be successful in this role, you will need to have:

  • Experience in a similar sales and customer service role
  • Telesales experience and a proven track record of success
  • Excellent communication and IT skills, including proficiency in CRM software
  • Ability to proactively sell products and services to customers

What We Offer:

In addition to a competitive salary, you will also receive a range of benefits, including pension, gym membership, death in service, and other fantastic employee perks. If you are a motivated and experienced sales and customer service professional looking for a new challenge, we would love to hear from you.