Account Manager 12 Month Fixed Term Contract

4 weeks ago

Glasgow, Glasgow City, United Kingdom Quandoo UK Ltd Full time
Job Title: Account Manager 12 Month FTC

Join Quandoo UK Ltd as an Account Manager and play a crucial role in driving growth and retention within our restaurant portfolio. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our restaurant partners, identifying opportunities for growth, and delivering exceptional customer service.

Key Responsibilities:
  • Manage and grow a portfolio of restaurants, increasing usage, ensuring payment, and achieving predetermined retention targets.
  • Train, educate, and upskill restaurant partners on the Quandoo platform, ensuring they maximize its potential.
  • Develop and execute a strategic plan to achieve growth targets and expand usage within our net customer base.
  • Build and maintain strong, long-lasting stakeholder relationships within your territory, with a focus on growing your merchant base.
  • Partner with the wider team to further your skills and assist in the development of new locations or areas of interest.
  • Effectively communicate Quandoo's value proposition through proposals and presentations to stakeholders.
  • Understand and report on industry-specific promotions and trends.
  • Undertake regional market analysis and competitive assessment for strategy planning.
Requirements:
  • Restaurant experience and knowledge of digital platforms.
  • Strong organizational skills and ability to multi-task successfully.
  • Ability to communicate at a high level and articulate the distinct aspects of products and services.
  • Proven ability to understand and position products against competitors.
  • Previous hospitality industry experience is beneficial.
What We Offer:

Quandoo UK Ltd offers a competitive salary and benefits package, as well as opportunities for professional growth and development. As a member of our team, you will be part of a dynamic and innovative company that is leading the way in technology-based reservations, bookings, and table management.

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