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Fire & Security Service Engineer - Ref65101
2 months ago
Job Summary
We are seeking a highly skilled Fire & Security Service Engineer to join our team at Marlowe Fire & Security. As a Fire & Security Service Engineer, you will be responsible for maintaining and repairing Fire and Security systems in line with current standards and customer requirements.
Key Responsibilities
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re-active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
Requirements
Who We're Looking For
We are looking for a candidate who has a technical background in the electrical / electronic industry, good all-round knowledge of Fire and Security Systems, experience of front-line customer contact, excellent organisational skills, a professional and presentable demeanor, and an ability to deliver exceptional customer service.
Benefits
We offer a range of benefits, including a generous and competitive basic salary, overtime, on-call and travel opportunities, company vehicle and fuel card, company tablet and mobile phone, Royal London Pension Scheme, Life Assurance x4 Basic Salary, Employee Recognition Scheme, Paid Referrals Scheme, Paid Holidays and Bank Holidays, Holidays increasing after each year of service up to 25 days, Birthday Holiday, Mental Health Support Scheme, Long Service Award, Access to continued training at the Marlowe Academy, Development & Progression opportunities, and a 4-Day induction upon start.
About Marlowe Fire & Security
Marlowe Fire & Security is a leading provider of Fire and Security solutions, with a strong reputation for delivering high-quality services to our customers. We are committed to providing a safe and secure environment for our customers, and we are looking for a skilled Fire & Security Service Engineer to join our team.
About Marlowe Fire & Security Group
Marlowe Fire & Security Group is a leading provider of Fire and Security solutions, with a strong reputation for delivering high-quality services to our customers. We are committed to providing a safe and secure environment for our customers, and we are looking for a skilled Fire & Security Service Engineer to join our team.
Our Business
We operate 24/7, across the whole of the UK, and we work with clients of all sizes to provide end-to-end Fire and Security solutions across all sectors to ensure your safety, security and compliance.
Equal Opportunities
We are an equal opportunities employer and we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.