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Senior Process Enhancement Specialist
2 months ago
Job Overview:
As the new Senior Process Enhancement Specialist, you will play a crucial role in refining the operations of the Product department, fostering continuous improvement initiatives to boost sales and profitability.As our Senior Process Enhancement Specialist, you will enjoy a variety of benefits, including:
Flexible hybrid working arrangements (office attendance required 2 days per week)Participation in a generous discretionary profit-sharing programAnnual salary reviews
At Jet2holidays, we collaborate to create exceptional travel experiences. Our commitment to a 'Customer First' philosophy allows us to craft unforgettable holiday packages and flights, all thanks to our dedicated team.
Your Responsibilities:
Facilitate the successful execution and rollout of product-focused projects and change initiatives, collaborating closely with colleagues across various departments, including IT and Jet2Digital.Drive continuous improvement within the Product department, enhancing efficiency and automation.Identify and advocate for opportunities for change and ongoing enhancements to Product department processes, training the team on these updates.Maintain and update Product Processes & Administration documentation, ensuring all procedural guides reflect current practices and improvements.Support Product department projects throughout the change lifecycle, serving as a subject matter expert to promote team priorities; collaborate with Product, Jet2Digital, IT Development teams, and other key stakeholders from planning to implementation and ongoing evaluation.Oversee the IT development process within the Product department by identifying development needs, gathering data on value and benefits, aligning requirements with key business areas, and liaising with Jet2Digital to manage and progress developments.Establish and nurture effective working relationships with suppliers and colleagues across the organization to support departmental and company objectives.Prepare for and contribute to meetings, outlining discussion items and presenting recommendations.
Your Qualifications:
Proven experience in a process improvement role, with a track record of delivering successful initiatives.Strong analytical and critical thinking skills, with the ability to make informed decisions.Exceptional attention to detail and accuracy.Excellent organizational abilities, capable of managing multiple projects simultaneously and adjusting priorities based on business needs.Strong verbal and written communication skills, with experience interacting with diverse business areas and colleagues.Comfortable navigating various business systems.Experience in a Microsoft Office environment and related software.Self-motivated and able to work independently.
Join us in transforming travel experiences and creating lasting memories for millions of travelers. At Jet2holidays, your career potential is limitless.
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