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Doorperson - Residential Leasehold Property Management

2 months ago


London, Greater London, United Kingdom Rendall & Rittner Full time

Exciting Opportunity in Property Management

Rendall & Rittner, a leading Residential Leasehold Property Management company, is seeking a skilled Doorperson to join their team.

Key Responsibilities:

  • Provide exceptional customer service to residents and guests, ensuring a positive and safe environment.
  • Manage telephone inquiries and oversee incoming deliveries to the development.
  • Ensure the development is consistently maintained to a high standard.
  • Proactively seek opportunities to drive performance and improve resident satisfaction.
  • Handle feedback effectively and serve as the main point of contact for all queries.
  • Build strong working relationships with residents, guests, and external contractors.

Requirements:

  • Passionate about delivering exceptional customer service and creating a positive environment.
  • Expert in customer service and able to lead, engage, and inspire others.
  • Proactive and skilled in handling feedback and managing complaints.
  • Values and supports the team, building strong working relationships.
  • Has a track record of delivering great customer service and thriving in a team environment.

About Rendall & Rittner:

Rendall & Rittner is a respected Residential Leasehold Property Management company, known for delivering first-class services to their clients. As a Doorperson, you will be part of a collaborative team that values professionalism, customer service, and teamwork.

What We Offer:

  • A competitive salary and discretionary bonuses.
  • Optional overtime available across the Rendall & Rittner portfolio.
  • A team uniform and professional attire.
  • Access to Employee Assistance Programs (EAP) for support with family, health, financial, and work-related matters.
  • A secure future with the Rendall & Rittner Pension scheme.