Technical Service Associate
4 weeks ago
At Grain, a prominent player in the broadband sector, we are looking for dedicated Technical Support Advisors to enhance our customer service experience. In this role, you will be an integral part of a vibrant and collaborative team.
Your Responsibilities:
- Provide exceptional front-line technical assistance to both residential and business clients.
- Troubleshoot and resolve user issues with a focus on empathy and efficiency.
- Leverage your technical expertise in operating systems, networking, and broadband technologies to deliver effective solutions.
- Work flexible hours as part of a rotating schedule to meet customer needs.
What We Offer:
- Competitive salary and comprehensive employee benefits.
- Pension contributions to support your future.
- Life insurance for peace of mind.
Become a part of a company that is transforming broadband connectivity across the UK. Your contributions will help us in our mission to provide outstanding service and support to our customers.
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