Technical Service Associate

4 weeks ago


Carlisle, Cumbria, United Kingdom Grain Full time
Join Our Team as a Technical Support Advisor

At Grain, a prominent player in the broadband sector, we are looking for dedicated Technical Support Advisors to enhance our customer service experience. In this role, you will be an integral part of a vibrant and collaborative team.

Your Responsibilities:

  • Provide exceptional front-line technical assistance to both residential and business clients.
  • Troubleshoot and resolve user issues with a focus on empathy and efficiency.
  • Leverage your technical expertise in operating systems, networking, and broadband technologies to deliver effective solutions.
  • Work flexible hours as part of a rotating schedule to meet customer needs.

What We Offer:

  • Competitive salary and comprehensive employee benefits.
  • Pension contributions to support your future.
  • Life insurance for peace of mind.

Become a part of a company that is transforming broadband connectivity across the UK. Your contributions will help us in our mission to provide outstanding service and support to our customers.



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