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IT Network Manager

2 months ago

London, Greater London, United Kingdom Lorien Full time £55,000

Job Title: IT Network Manager

Job Summary:

Lorien is seeking a highly skilled IT Network Manager to join our team. As an IT Network Manager, you will be responsible for delivering ICT Service Excellence to the staff and pupils of a large secondary school in London.

Key Responsibilities:

  • Provide 1st and 2nd line customer-facing and remote support with attention to detail.
  • Ensure that all onsite service levels and key performance indicators are met, along with the adoption of core ITIL disciplines: Incident, Problem, and Change Management.
  • Work with educational key stakeholders to ensure that their IT requests are being adhered to.
  • Lead and develop all aspects of the ICT system and collaborate with the school to work on an ICT strategy.
  • Provide onsite support in an IT support role.

Requirements:

  • Detailed knowledge of Microsoft Operating Systems, including Windows 10 and Windows Server 2012/2016/2019 products.
  • Commercial experience of Microsoft applications, including Office 2016/2019, Office 365, Google Classroom, and SCCM/MDT.

What We Offer:

Lorien offers a dynamic and supportive work environment, with opportunities for professional growth and development.