Duty Manager
2 weeks ago
We are seeking a highly skilled Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional guest experiences and ensuring the smooth operation of our hostel.
Key Responsibilities- Support the management of an operational budget and the delivery of Key Performance Indicators (KPIs)
- Engage in various customer-facing duties across the hostel, ensuring all guests and visitors have an outstanding YHA experience
- Guide and support team members working in all areas of the hostel, fostering a collaborative and inclusive work environment
- Utilise our systems for efficient guest check-ins, check-outs and other management functions
- Carry out cleaning and housekeeping duties, maintaining a clean and comfortable environment for our guests
- Assist in the kitchen and serve food and drinks with warmth and hospitality, enhancing the dining experience
- Deputise for the Hostel/Deputy Manager, managing the daily hostel operation in their absence
- Competitive hourly rate: £12.44 per hour
- Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases
- Accommodation options: If needed, live-in accommodation is available at a reasonable rate of £63.70 per week
- Free YHA Membership: Receive a complimentary YHA Membership each year
- Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members
- Experience in managing varying pressures, including significant workload demands, and team management
- Good communication skills and basic IT proficiency
- Excellent time management is essential in our dynamic environment
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to submit your CV and complete our brief application form. Please feel free to attach a cover letter to further express your unique qualifications and experiences.
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Duty Manager
1 week ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and motivated Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a vital role in supporting the delivery of exceptional hostel experiences for our guests.The successful candidate will have a strong background in customer service, with experience in managing...
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Duty Manager
1 week ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and motivated Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a vital role in supporting the delivery of exceptional hostel experiences for our guests.The successful candidate will have a strong background in customer service, with experience in managing...
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Duty Manager
7 days ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional hostel experiences for our guests.As a Duty Manager, you will be responsible for guiding and supporting team members, ensuring the smooth operation of the...
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Duty Manager
7 days ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional hostel experiences for our guests.As a Duty Manager, you will be responsible for guiding and supporting team members, ensuring the smooth operation of the...
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Duty Manager
5 days ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our hostel.As a Duty Manager, you will be responsible for supporting the management of our operational budget and delivering Key Performance Indicators (KPIs). You...
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Duty Manager
5 days ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our hostel.As a Duty Manager, you will be responsible for supporting the management of our operational budget and delivering Key Performance Indicators (KPIs). You...
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Duty Manager
2 days ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and motivated Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our hostel and delivering exceptional customer experiences.Key ResponsibilitiesSupport the management of an operational budget and the delivery of...
-
Duty Manager
2 days ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and motivated Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our hostel and delivering exceptional customer experiences.Key ResponsibilitiesSupport the management of an operational budget and the delivery of...
-
Duty Manager
2 weeks ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional guest experiences and ensuring the smooth operation of our hostel.Key ResponsibilitiesSupport the management of an operational budget and the delivery of...
-
Duty Manager
2 weeks ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional guest experiences and ensuring the smooth operation of our hostel.Key ResponsibilitiesSupport the management of an operational budget and the delivery of...
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Duty Manager
4 days ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and motivated Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our hostel and delivering exceptional customer experiences.Key ResponsibilitiesSupport the management of hostel operations, including budgeting and...
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Duty Manager
4 days ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and motivated Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our hostel and delivering exceptional customer experiences.Key ResponsibilitiesSupport the management of hostel operations, including budgeting and...
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Duty Manager
3 weeks ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional hostel experiences for our guests.Key ResponsibilitiesGuest Experience: Ensure that all guests have an outstanding experience during their...
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Duty Manager
3 weeks ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional hostel experiences for our guests.Key ResponsibilitiesGuest Experience: Ensure that all guests have an outstanding experience during their...
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Duty Manager
3 weeks ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at YHA. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional guest experiences and ensuring the smooth operation of our hostel.Key ResponsibilitiesGuest Experience: Provide exceptional customer service to...
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Duty Manager
3 weeks ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at YHA. As a key member of our management team, you will play a pivotal role in supporting the delivery of exceptional guest experiences and ensuring the smooth operation of our hostel.Key ResponsibilitiesGuest Experience: Provide exceptional customer service to...
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Duty Manager
4 weeks ago
Castleton, Scottish Borders, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at YHA Ilam Hall. As a key member of our management team, you will be responsible for supporting the delivery of exceptional guest experiences and ensuring the smooth operation of our hostel.Key ResponsibilitiesGuest Experience: Provide exceptional customer service to...
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Hospitality Ambassador
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Duty Manager
2 months ago
Castleton, United Kingdom YHA Full timeYHA Ilam Hall Welcomes You to a Unique Place of Work!We are looking to recruit a Duty Manager for minimum 25 up to 42.5 hours per week to join our core management team.Nestled in a captivating location near Dovedale and Ashbourne Market Town. We welcome school groups, activity groups, families and individuals to experience this wonderful location and...
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Duty Manager
2 weeks ago
Castleton, United Kingdom YHA Full timeYHA Ilam Hall Welcomes You to a Unique Place of Work!We are looking to recruit a Duty Manager for minimum 25 up to 42.5 hours per week to join our core management team.Nestled in a captivating location near Dovedale and Ashbourne Market Town. We welcome school groups, activity groups, families and individuals to experience this wonderful location and...
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