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Cleaning Operations Specialist

1 month ago

Berwick, Northumberland, United Kingdom Cleaning Full time
Job Title: Cleaning Operations Specialist

Job Summary:

We are seeking a highly organized and detail-oriented Cleaning Operations Specialist to join our team. As a key member of our cleaning services team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities:

  • Support the Site/Account Manager in their duties, ensuring seamless day-to-day operations.
  • Train and supervise cleaning staff, ensuring they meet the required standards and adhere to company policies.
  • Liaise with customers and clients as needed, providing exceptional customer service.
  • Manage cleaning schedules, materials, and equipment, ensuring efficient use of resources.
  • Conduct regular quality audits and implement corrective actions as necessary.
  • Assist with the induction and training of new staff members, ensuring they understand their roles and responsibilities.
  • Monitor attendance and time-keeping, reporting any issues to the Site/Account Manager.
  • Ensure all staff wear the correct uniform and represent the company in a positive manner.
  • Perform other duties as required by the client or company.

Requirements:

  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and ability to maintain high standards.
  • Ability to adapt to changing priorities and deadlines.
  • Basic computer skills and familiarity with cleaning software.

Working Hours:

Full-time position, with regular working hours and occasional overtime as required.

Benefits:

Competitive salary, comprehensive training, and opportunities for career advancement.