Technical Support Specialist

2 months ago


Redditch, United Kingdom Smart 1 Recruitment Limited Full time

Position Overview:
We are seeking an experienced IT Support Technician to become a vital part of our dedicated team at Smart 1 Recruitment Limited, a prominent provider of software and services within the UK Healthcare sector.

Role Responsibilities:
As an IT Support Technician, you will be tasked with delivering first-line product and technical assistance to both clients and internal staff. Your duties will include managing daily remote services for customers and, once adequately trained, overseeing the onboarding process for new clients.

Essential Qualifications:
To be successful in this role, you should have at least two years of experience in:

  • Installing and supporting MS Windows 10/11 and Server 2016/2022.
  • Providing first-level technical support to customers via phone and remote assistance.
  • Utilizing MS Office 365 applications, including Word, Excel, Outlook, and MS Teams.

Additionally, strong communication skills and the ability to work effectively under pressure are crucial.

Desirable Skills:
While not mandatory, the following skills will be advantageous:

  • Experience with web server management and configuration using Windows IIS.
  • Knowledge of Active Directory, DHCP, DNS, Group Policy, and VPNs.
  • Network installation and configuration skills, including cabling and firewall management.
  • Familiarity with Hyper-V and WordPress maintenance.
  • Understanding of XML, HL7, HTML, EDIFACT, and Microsoft SQL databases.

Work Environment:
This position offers a blend of remote and office-based work, providing flexibility in your work schedule.

Compensation and Benefits:
The role comes with a competitive salary range based on experience, alongside a comprehensive benefits package that includes private healthcare and a pension scheme.

If you meet the qualifications and are ready to contribute to a dynamic team, we encourage you to consider this opportunity.



  • Redditch, United Kingdom BOBST Full time

    **APPLY NOW** The role of Technical Service Specialist is to be the expert in fault diagnosis and critical engineering advice and or solutions. The emphasis on the customers equipment must be at the forefront of the specialists’ tasks, and ensuring our customer base machinery is running as quickly and efficiently as possible when they encounter a machine...


  • Redditch, Worcestershire, United Kingdom Cameron Clarke Associates Full time

    Role OverviewWe are seeking a skilled 2nd Line Support Technician to join our team at Cameron Clarke Associates, located in Redditch.About the RoleThe successful candidate will play a key role in providing technical support to customers, working with a variety of clients to resolve desktop, server, and infrastructure-related issues.Key...


  • Redditch, United Kingdom Smart 1 Recruitment Limited Full time

    Position Overview:We are seeking an experienced IT Support Technician to provide exceptional technical assistance within a reputable Information Technology Software and Service Provider catering to the UK Healthcare sector.Role Responsibilities:As an IT Support Technician, you will be integral to the Technical department, responsible for delivering...


  • Redditch, United Kingdom Smart 1 Recruitment Limited Full time

    Position Overview:We are seeking an experienced IT Support Technician to provide exceptional technical assistance within a reputable Information Technology Software and Service Provider catering to the UK Healthcare sector.Role Responsibilities:As an IT Support Technician, you will be integral to the Technical department, responsible for delivering...


  • Redditch, Worcestershire, United Kingdom Cameron Clarke Associates Full time

    Job Title: 2nd Line Support TechnicianAbout the Role:We are seeking a talented 2nd Line Support Technician to join our team at Cameron Clarke Associates. As a key member of our IT team, you will play a crucial role in providing technical support to our clients.Key Responsibilities:Troubleshoot and resolve customer desktop, server, and infrastructure-related...


  • Redditch, Worcestershire, United Kingdom Cameron Clarke Associates Full time

    Role OverviewCameron Clarke Associates is seeking a skilled 2nd Line Support Technician to join their team in Redditch. The successful candidate will play a key role in providing technical support to customers, troubleshooting and resolving desktop, server, and infrastructure-related issues.Key ResponsibilitiesTroubleshoot and resolve customer desktop,...


  • Redditch, Worcestershire, United Kingdom Comton Group Full time

    Job Title: Technical Installation SpecialistLocation: RedditchJob Type: Full-TimeHours: 40 hours per week – Monday to Thursday 7:30 am to 4:30 pm, Fridays 7:30 am to 1:30 pmSalary: £41,500 - £43,000Job Overview: A skilled Technical Installation Specialist is needed to handle the installation, maintenance, and repair of equipment and systems. This role...


  • Redditch, Worcestershire, United Kingdom Pertemps Bond Full time

    Job DescriptionWe are seeking a highly skilled Technical Service Specialist to join our team at Pertemps Bond. As a key member of our engineering support team, you will be responsible for providing expert technical advice and solutions to our customers.Main Responsibilities:Support Field Service Scheduling: Collaborate with our Field Service Scheduler to...


  • Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full time

    Temporary Helpdesk Advisor OpportunityWe are seeking a Temporary Helpdesk Advisor to support our client with a short-term project.The successful candidate will provide technical support to a large team of field-based staff, assisting with the integration of a new IT system.Key responsibilities include:Answering calls and emails from field-based...


  • Redditch, Worcestershire, United Kingdom Elliott Recruitment Solutions Limited Full time

    Temporary Helpdesk Advisor OpportunityWe are seeking a Temporary Helpdesk Advisor to support our client with a short-term project.The successful candidate will provide technical support to a large team of field-based staff, assisting with the integration of a new IT system.Key responsibilities include:Answering calls and emails from field-based...


  • Redditch, Worcestershire, United Kingdom Randstad Student Support Full time

    Job Title: Tutor - Education Support SpecialistWe are seeking a dedicated and passionate Tutor to join our team at Randstad Student Support. As a Tutor, you will play a vital role in supporting students in achieving their academic goals.Key Responsibilities:Develop personalized lesson plans based on each student's learning styleAssess student progress,...


  • Redditch, United Kingdom Housing and Support Recruitment Limited Full time

    We are seeking a reliable and experienced Youth Support Specialist to join our team at Housing and Support Recruitment Limited. The successful candidate will work with young people aged 16-25 who have found themselves in homeless situations, providing compassionate support on a full-time, part-time, or ad-hoc basis. The role involves engaging with young...


  • Redditch, Worcestershire, United Kingdom Rise Technical Recruitment Full time

    Electrical Design Engineer - Bespoke Products SpecialistRedditch, EnglandRise Technical Recruitment is seeking an Electrical Design Engineer to join a busy, growing company where you will be working on bespoke products and have the opportunity to progress into specialist roles while managing your own projects from cradle to grave.Key responsibilities include...


  • Redditch, United Kingdom Mindful Chef Full time

    **MORE THAN JUST A JOB** An exciting opportunity to join the UK’s most loved recipe box company. Since starting in 2015 Mindful Chef has gone on to deliver millions of meals across the UK. The business has shot to the top of Trustpilot's rankings making it officially the UK’s #1 rated recipe box and has the backing of big investors such as Nestle. This...


  • Redditch, Worcestershire, United Kingdom Creative Support Full time

    We are seeking compassionate individuals with emotional intelligence and person-centred values to support people with mental health and other needs in a high-quality, new-build supported living service.As a Relief Recovery Support Worker, you will ensure that service users are enabled to make progress in their personal recovery journey and to attain goals...


  • Redditch, Worcestershire, United Kingdom Creative Support Full time

    We are seeking compassionate individuals with emotional intelligence and person-centred values to support people with mental health and other needs in a high-quality, new-build supported living service.As a Relief Recovery Support Worker, you will ensure that service users are enabled to make progress in their personal recovery journey and to attain goals...


  • Redditch, United Kingdom Mindful Chef Full time

    **More Than Just A Job**: An exciting opportunity to join the UK’s most loved recipe box company. Since starting in 2015 Mindful Chef has gone on to deliver millions of meals across the UK. The business has shot to the top of Trustpilot's rankings making it officially the UK’s #1 rated recipe box and has the backing of big investors such as Nestle. This...


  • Redditch, Worcestershire, United Kingdom Pertemps Bond Full time

    Technical Service Engineer Job DescriptionWe are seeking a highly skilled Technical Service Engineer to join our team at Pertemps Bond. As a Technical Service Engineer, you will be responsible for providing expert technical support and guidance to our field-based engineering team.Main Responsibilities:Support Field Service Scheduler: Provide technical...


  • Redditch, Worcestershire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Redditch. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...


  • Redditch, Worcestershire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Redditch. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...