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Enterprise Account Manager
2 months ago
We are seeking an experienced Enterprise Account Manager to join our team at TalkTalk Business. As a key member of our sales team, you will be responsible for managing our existing customer base, retaining and growing revenue, and identifying new business opportunities.
Key Responsibilities- Retain and drive growth within the existing TalkTalk Business customer base through the sale of our converged Voice, Data, Network, and Security portfolio.
- Identify growth opportunities within your customer base and lead regular customer meetings to develop wallet share and win new business through referrals and lead generation.
- Operate within accounts from C-Suite level down, leveraging and developing new relationships.
- Consistently achieve activity and sales targets.
- An experienced sales professional with a strong background in account management, preferably in the Telecommunications sector.
- Proven ability to think strategically to retain and grow revenue within existing customer base through relationships with customer at all levels, including C-Suite level.
- Excellent business acumen and understanding of business drivers with the ability to articulate value propositions to customers (written and orally).
- Experience in managing customer satisfaction and resolving issues in collaboration with internal teams and stakeholders across the organisation.
- Knowledge of market trends, Telecoms solutions and commitment to ongoing product knowledge development.
- Familiarity with CRM systems and sales methodologies.
- Competitive Salary and Bonus Scheme: Earn a rewarding salary with a bonus scheme designed to recognise your hard work and dedication.
- Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
- Free TalkTalk Broadband: Enjoy complimentary TalkTalk broadband as an added perk for all employees.
- Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
- Additional Perks: Participate in exciting company events, take advantage of volunteering days, and enjoy electric car charging points available at our HQ.
