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Restaurant Operations Manager

2 months ago

Oxford, Oxfordshire, United Kingdom Selfridges Full time
Restaurant Duty Manager - Operations

Are you looking for a new challenge in restaurant operations that gives you the opportunity to support the daily operations of all the restaurants within Selfridges Oxford Street?

We are seeking a highly motivated and organized Restaurant Duty Manager to join our team. As a key member of our operations team, you will be responsible for supporting the morning team meetings with the Restaurant Managers, updating them on any activity in store that day that they need to know about.

You will also run through the financial plan for the day and collect their personal forecasts. Additionally, you will support all teams during service by holding the 'duty phone,' solving and dealing with any issues that may arise.

These could be anything from IT issues to team members calling in sick or late for shifts. You will also jump into service to support a specific restaurant if they need you, especially during peak times.

As a Restaurant Duty Manager, you will be responsible for hosting and greeting guests, clearing tables, running drinks and food, and supporting in our back of house areas.

You will be the go-to person for all the intel on restaurant operations, updating the store hosts, store lead, and department managers of any events or situations that occur across our restaurants.

We are looking for a team player who is super confident to work with teams to achieve world-class service standards and customer experiences.

You will demonstrate a balanced and flexible approach to your role as well as think innovatively and creatively to find the best solutions to problems.

This is a brilliant opportunity to join a fantastic team who are incredibly passionate about delivering a world-class restaurants experience.

We have lots of opportunities to get involved and collaborate on projects and in communities internally, so no two days will ever be the same.