Guest Services Associate

3 weeks ago

King's Lynn, Norfolk, United Kingdom whitbread Full time

We are excited to announce an opportunity at our esteemed hotel chain. This position offers a part-time commitment of 16 hours per week, with competitive hourly compensation.

Position: Guest Services Associate

Join our team as a Guest Services Associate, where your warm demeanor and exceptional customer service skills will create a welcoming atmosphere for our guests. From the moment they arrive, you will ensure their comfort and satisfaction, whether through a friendly greeting or collaborating with the housekeeping team to maintain our high standards.

COMPENSATION:
Competitive hourly wage

EMPLOYMENT TYPE:
Permanent – we prioritize stability in our contracts

WORKING HOURS:
16 hours per week across 2 days – guaranteed hours to help you manage your schedule
A blend of weekday and weekend shifts, requiring flexible availability

BENEFITS OF WORKING WITH US:

Comprehensive Training: We provide a supportive environment and user-friendly systems to ease your transition into the role, along with clear pathways for career advancement. Employee Discounts: Enjoy significant savings on hotel stays and dining at our restaurants. Retirement Plans: Access to a company pension scheme and savings options. Additional Discounts: Receive discounts on various services, including shopping, utilities, travel, and entertainment. Complimentary Meals: Indulge in a free breakfast for two upon joining our team.

ROLE RESPONSIBILITIES:
As a Guest Services Associate, you will leverage your enthusiasm for customer service to enhance guest experiences. Become part of a leading hospitality organization.

We celebrate individuality and strive to eliminate barriers to entry, welcoming applicants from all backgrounds. Our commitment to diversity ensures that everyone has the opportunity to thrive within our organization.

We actively encourage applications from under-represented groups, including women, ethnic minorities, individuals with disabilities, and members of the LGBTQIA+ community. We are open to discussing workplace accommodations and flexible working arrangements.

Job Reference:
Advertised: Open for applications

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