Site Reliability Engineer

4 days ago

Birmingham, Birmingham, United Kingdom Cutover Full time
About Cutover

Cutover is a leading provider of collaborative automation software, empowering enterprises to simplify complexity, streamline work, and increase visibility. Our platform enables teams to connect, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation.

Job Description

We are seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the robustness and performance of our Cutover Enterprise platform. You will work closely with our support and engineering teams to maintain and optimize the platform's reliability, utilizing cutting-edge tools and occasionally incorporating the flexibility of Ruby scripting.

Key Responsibilities
  • System Reliability: Enhance the reliability and performance of our application and systems, ensuring optimal uptime and minimal disruptions.
  • Monitoring and Alerting: Implement and maintain robust monitoring solutions using Datadog to proactively identify and address potential issues before they impact users.
  • Incident Response: Collaborate with cross-functional teams to enact incident response plans, participate in incident resolution, and conduct post-incident reviews to prevent future occurrences.
  • Infrastructure Optimization: Work closely with the development and platform engineering teams to optimize the infrastructure on AWS, ensuring scalability and efficiency.
  • Performance Analysis: Conduct performance analysis and identify areas for improvement in the React and Ruby components of our applications.
  • Automation: Develop and implement automation scripts and tools to streamline operational tasks and enhance system reliability.
  • Documentation: Create and maintain documentation related to system architecture, configurations, and reliability best practices.
Requirements
  • A genuine excitement to work with our tech stack, showcasing experience with our some of our toolkit.
  • A commitment to modern engineering practices and a collaborative mindset, actively seeking opportunities to enhance our platform.
  • A focus on efficient delivery, taking on the incident processes to streamline our SLOs.
  • Problem-solving prowess, ready to tackle issues in our environment with a cool, calm, and collected mindset.
  • Demonstrate good customer skills, actively participating in client-facing work and problem-solving to better understand how our product is used.
What We Offer
  • Share Options as part of our compensation package.
  • 25 days of PTO per year + public holidays, and we want you to take all of them.
  • 3 volunteer days to use for any charitable/voluntary cause you would like.
  • A top-tier private health insurance package.
  • Aviva pension scheme.
  • Work from home stipends.
  • A personal learning and development budget through Learnerbly.
  • If you're thinking of starting or growing your family, then you'll be in great company - more than half of our team are parents and we've built a globally consistent parental leave approach that we're proud of.
  • Employee Referral Scheme.
  • Safeguarding the mental health of our teams is paramount for us. If you'd like to, then you'll be able to avail yourself of multiple Cutover mental health initiatives, from fully subsidized therapy sessions to subscriptions to leading wellbeing platforms.

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