Operations Director

1 month ago


Luton, Luton, United Kingdom GXO Logistics, Inc. Full time
Competitive Remuneration and Benefits Package

We offer a competitive remuneration package in line with qualifications and experience, and 28 days annual leave (inclusive bank holidays). Our benefits package includes a company-sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance, and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme, and much more.

Key Responsibilities
  • Maintain and improve customer service levels to consistently achieve or exceed agreed targets.
  • Ensure 100% stock integrity is maintained and identify areas of improvement.
  • Drive financial performance and exceed all cost metrics for the shift and department.
  • Ensure any routine queries raised are dealt with promptly, with serious issues being directed to the General Manager, including operational and personnel issues.
Requirements
  • Experience in leading large teams in a logistics and warehouse environment.
  • Strong knowledge of WMS (warehouse management systems).
  • Excellent team-building skills, with the ability to positively engage and empower others.
  • Proven ability to work to strict deadlines with an ability to prioritize your own workload as well as your team's workload.


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