Customer Service Representative
3 weeks ago
At Randstad Delivery (GBS), we are seeking a highly skilled Customer Advisor to join our dynamic team in Edinburgh. As a key player in the UK banking industry, we offer a collaborative and growth-focused environment where you can thrive and develop your career.
Key Responsibilities:- Customer Service: Provide exceptional service to customers, handling enquiries and cashiering duties with professionalism and efficiency.
- Relationship Building: Establish strong customer relationships to enhance loyalty and satisfaction.
- Lead Generation: Identify sales opportunities and refer leads to colleagues to ensure lead generation targets are achieved.
- Customer Support: Investigate and resolve straightforward customer enquiries or complaints within agreed service standards.
- Referral Management: Recognise when a customer's request requires specialist advice and refer them to the appropriate team or colleague.
- Team Collaboration: Contribute to team objectives by supporting workload management and ensuring customer satisfaction.
- Strong Communication Skills: Ability to interact effectively with customers.
- Process Efficiency: Handle routine processes with accuracy and efficiency.
- Proactive Attitude: Identify opportunities and solve customer queries.
- Previous Experience: Previous experience in a customer service or retail banking environment is desirable but not essential.
- Competitive Salary: Competitive salary and performance-based incentives.
- Training and Development: Training and career development opportunities within a renowned banking group.
- Inclusive Workplace Culture: A supportive, inclusive workplace culture.
If you are passionate about delivering outstanding customer service and are looking to grow your career within the financial services sector, we would love to hear from you.
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Customer Service Representative
1 month ago
Midlothian, United Kingdom Search Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for managing customer orders, working closely with logistics, and providing top-notch service to our clients.Key Responsibilities:Manage customer orders and work closely...
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Customer Service Representative
1 month ago
Midlothian, United Kingdom Search Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Search. As a Customer Service Representative, you will be responsible for managing customer orders, working closely with logistics, and providing top-notch service to our clients.Key Responsibilities:Manage customer orders and work closely...
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Customer Service Representative
1 month ago
Midlothian, United Kingdom Search Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team in Edinburgh. As a Hungarian language speaker, you will play a key role in providing top-notch service to our clients.Key Responsibilities:Manage customer orders and work closely with logistics teamsHandle phone calls and emails internally and...
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Customer Service Representative
1 month ago
Midlothian, United Kingdom Search Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team in Edinburgh. As a Hungarian speaking customer service professional, you will be responsible for managing customer orders, handling phone calls and emails, and maintaining relationships with carriers and customers.Key Responsibilities:Manage...
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Customer Service Representative
1 month ago
Midlothian, United Kingdom Search Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team in Edinburgh. As a Hungarian speaking customer service professional, you will be responsible for managing customer orders, handling phone calls and emails, and maintaining relationships with carriers and customers.Key Responsibilities:Manage...
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Customer Service Representative
2 weeks ago
Midlothian, United Kingdom Randstad Delivery (GBS) Full timeCustomer Service RepresentativeAt Randstad Delivery (GBS), we are seeking a highly skilled Customer Service Representative to join our team in Edinburgh. As a key player in the UK banking industry, we offer a collaborative and growth-focused environment where you can build strong customer relationships and deliver high-quality service.Key...
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