Platform Operations Support Specialist

4 weeks ago


London, Greater London, United Kingdom Talon Outdoor Full time
About the Role

We are seeking a skilled Platform Operations Support Engineer to join our team at Talon Outdoor. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our platforms stack.


Key Responsibilities

Your primary responsibilities will include:

  1. Providing technical and functional assistance to ensure the smooth operation of our platforms stack.
  2. Diagnosing and resolving issues in a timely and efficient manner.
  3. Collaborating with business and engineering teams to enhance the system and identify opportunities for improvement.
  4. Working in a shift pattern to support North American users in Eastern Standard Time.
  5. Providing user support, conducting troubleshooting, and contributing to system enhancements.

Requirements

To be successful in this role, you will need:

  1. Proven experience in an application support role or similar technical position.
  2. Familiarity with Agile and DevOps methodologies.
  3. Proficiency in using DevOps tools like AWS, Terraform, and Docker in production environments.
  4. Experience with continuous integration/delivery practices and performance scanning tools.
  5. Excellent verbal and written communication skills.
  6. Proficiency in at least one scripting or object-oriented programming language.
  7. Experience with SQL scripting and database servers such as SQL Server and MongoDB.
  8. Familiarity with internet-based application security practices.
  9. Proficiency in configuration management, automation, and orchestration tools.
  10. Experience in the media domain is advantageous.
  11. Knowledge of APIs and microservices is desirable.
  12. Experience working with Java and MongoDB technologies is a plus.

About Us

Talon Outdoor is a people-focused company with an entrepreneurial spirit. We give our staff the autonomy and tools to progress and develop in their careers. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive.

We are an equal opportunities employer and seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.



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