Gynaecology Team Lead

2 months ago


Bath, Bath and North East Somerset, United Kingdom Royal United Hospitals Bath NHS Foundation Trust Full time
About the Role

The Gynaecology Admin Team Leader is the primary point of contact for all administrative inquiries within the Department. This role is responsible for supporting, leading, and developing a large administrative team, as well as managing non-cancer patient pathways.

Main Responsibilities
  • Support the Senior Speciality Manager in providing leadership and line management to the Department's administrative team, including providing development opportunities and regular 1-1s.
  • Be the main point of contact for the secretarial, administrative, and clerical services supporting patient activity in the Department.
  • Monitor benign (non-cancer) patient pathways in accordance with Government Access Targets, Elective Recovery Targets, and the Trust's Patient Access Policy.
  • Provide support in the operational activity across the speciality on meeting patient access targets.
  • Manage the Departmental rotas, including Admin, Theatres, Consultant, and Acting as the administrative lead and point of contact for low-level PALS.
  • Investigate all administrative aspects of formal complaints to be fed back to the Speciality Triumvirate.
About Us

The Royal United Hospitals Bath NHS Foundation Trust values people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. We pride ourselves on exceptional, person-centred care and strive to create a compassionate and inclusive environment.

We are committed to creating a culture of learning, developing, and innovating, and we want to support you to thrive in your career. We value staff wellbeing and have a well-established programme of support to help you maintain a healthy work-life balance.

Requirements
  • GCSE Grade C or above in English and Maths (or equivalent).
  • Educated to A-Level (or equivalent) or equivalent experience.
  • Previous experience of line managing and supporting a large team.
  • Experience within the NHS or similar healthcare setting.
  • Computer literate in Microsoft Office.
  • Highly effective organisational skills.


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