Retail Sales Associate

4 weeks ago


Horsham, West Sussex, United Kingdom Dreams Ltd Full time
About Dreams Ltd

We're a leading bed retailer in the UK, dedicated to making bedtimes better for our customers. Our team of sleep-savvy Bed Experts work together to create a fun and friendly environment where every dreamer makes a difference.

Job Overview

We're seeking a motivated and people-first individual to join our Retail team in Horsham. As a Retail Sales Assistant, you'll work closely with customers to understand their needs and advise them on high-value purchases. You'll be responsible for making our customers feel at home through exceptional service, becoming a Sleepmatch Master, and helping to make the store look its absolute best.

Key Responsibilities
  • Provide exceptional customer service, listening to customers' needs and guiding them to find the perfect fit
  • Work closely with customers to understand their sleep preferences and recommend suitable products
  • Become a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress
  • Help maintain a clean and organized store environment, including general housekeeping and cleaning
What We Offer
  • Competitive salary: £28,000 achievable on target earnings
  • Uncapped commission scheme with peak incentives
  • Amazing staff discount on Dreams products and hundreds of brands
  • Opportunity to buy extra holiday, private healthcare, or savings and loans
  • Comprehensive induction and progression opportunities
  • Wellbeing support, including a 24-hour helpline and access to counselling
Requirements
  • Engaging and positive personality
  • Excellent communication skills
  • Determination and motivation to work towards KPIs and sales targets
  • Ability to work as part of a team and build great relationships with colleagues
  • Flexible and willing to work full-time (38.5 hours per week), including weekends and bank holidays


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