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Retail Sales Associate

1 month ago


Horsham, West Sussex, United Kingdom BT Group Full time

About the Role

We're looking for a talented and enthusiastic Retail Advisor to join our team at EE. As a Retail Advisor, you'll be the face of our brand, working with customers to understand their needs and provide them with the best possible experience.

What You'll Do

  • Provide exceptional customer service, answering questions and resolving issues in a professional and courteous manner.
  • Work with customers to understand their needs and provide them with tailored solutions.
  • Stay up-to-date with new products and services, using this knowledge to make informed recommendations to customers.
  • Work as part of a team to achieve sales targets and drive business growth.

What's in it for You?

  • A competitive hourly rate of £12.34 p/h plus 20% on target commission.
  • Online GP - giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  • FAMILY LEAVE - equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  • Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
  • Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
  • Volunteering days, so you can give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

Why Choose EE?

We're a company that's passionate about developing our people and giving them the skills and support they need to succeed. We offer a range of benefits, including competitive pay, generous leave, and discounts on EE and BT products. We're also committed to creating a positive and inclusive work environment, where everyone feels valued and supported.

What We're Looking For

We're looking for someone who is passionate about delivering exceptional customer service, has a strong work ethic, and is able to work well as part of a team. You'll need to be able to communicate effectively with customers, be able to work in a fast-paced environment, and be able to adapt to changing circumstances.

How to Apply

If you're interested in this role, please submit your application, including your CV and a cover letter outlining your experience and qualifications.