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Civil Enforcement Team Leader

2 months ago


Fulham, Greater London, United Kingdom Shared Services Partnership Full time
Position Overview:

Salary Range: Competitive remuneration package, including additional consolidated pay and performance-related bonuses.
Work Schedule: Full-time role with a structured rota, including weekends and public holidays. Typical working hours span from early morning to late evening, with the majority of shifts falling within standard business hours.

Role Summary

At Shared Services Partnership, we are dedicated to enhancing community services to ensure a safe and pleasant environment for all residents. Within our operational framework, we provide essential services aimed at maintaining the cleanliness and safety of our borough.

Our parking enforcement division is committed to delivering effective civil enforcement actions that promote the smooth flow of traffic and optimize parking availability. By educating the public and enforcing regulations, we strive to enhance compliance and facilitate convenient access to parking for residents, visitors, and businesses alike.

The appointed Supervisor will play a pivotal role in overseeing a team of Civil Enforcement Officers, ensuring that enforcement activities are conducted fairly and consistently across the area. This leadership position requires a proactive approach to managing daily operations and supporting the Senior Supervisors in maintaining high service standards.

Key responsibilities include:

  • Acting as a role model for Civil Enforcement Officers, demonstrating commitment to service excellence.
  • Facilitating the efficient delivery of parking enforcement services.
  • Managing the deployment of Civil Enforcement Officers to ensure optimal coverage.
  • Maintaining accurate records for various stakeholders.

As part of our team, you will be expected to uphold exceptional customer service standards while maximizing the operational effectiveness of on-street enforcement.

Qualifications Required:

  • Possession of a valid UK, EU, or Automatic driving license.
  • Certification as a qualified Civil Enforcement Officer.
Our Values:

We are committed to fostering a workplace culture that embodies fairness, care, collaboration, and a drive for excellence. Our organization values:

  • Fairness: Treating all individuals with respect and dignity.
  • Care: Focusing on continuous improvement and high standards.
  • Collaboration: Working together with community stakeholders for better outcomes.
  • Drive: Striving for the highest quality in service delivery.
Commitment to Inclusivity:

We are dedicated to creating an inclusive workplace that reflects the diversity of our community. Our recruitment practices are designed to ensure equitable access to opportunities for all individuals, regardless of background.

We encourage applications from all sectors of the community and are committed to safeguarding the welfare of all individuals we serve.