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Senior IT Engineer

2 months ago

Belfast, United Kingdom Hayward Hawk Full time
Job Title: Senior End-User Engineer

Hayward Hawk is seeking a seasoned Senior End-User Engineer to enhance the security and performance of client devices and applications.

Key Responsibilities:
  • Design and implement standardized configurations for end-user devices and applications.
  • Develop and enforce Microsoft 365 policies and standards.
  • Provide advanced technical support for complex end-user issues related to email delivery, Microsoft 365 policies, and Intune management.
  • Offer technical assistance through various channels, including phone, email, chat, and in-person support.
  • Stay up-to-date with the latest Microsoft technologies, including Microsoft 365, Intune, and Conditional Access.
  • Collaborate with the team to identify and implement process improvements.

Requirements:

  • Experience with Microsoft 365, Intune, and Conditional Access.
  • Knowledge of endpoint protection, application packaging, and OS performance tuning.
  • Ability to work in a proactive engineering capacity and hands-on technical support role.
  • Familiarity with data protection solutions, such as Microsoft Azure, VEEAM, Rubrik, or Zerto.

About Hayward Hawk:

Hayward Hawk is a growing team that delivers exceptional IT and cyber services to clients. We are committed to providing top-notch support and expertise to our clients.