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Office Liaison

2 months ago

Newbury, West Berkshire, United Kingdom Edwards Lifesciences Full time
Unlock Your Potential in Critical Care

At Edwards Lifesciences, we're committed to revolutionizing patient care through innovative medical technology. As a key member of our Critical Care team, you'll play a vital role in shaping the future of healthcare.

Key Responsibilities:
  • Collaborate with customers to ensure seamless inventory management and shipping processes.
  • Contribute to the development and maintenance of our address book and customer service database.
  • Participate in international projects to enhance service quality and customer satisfaction.
  • Manage complaints and returned goods, working closely with QA and other departments.
  • Perform additional office duties, including document archiving and categorization.
  • Potentially serve as a super-user for JDE and SFDC systems.
  • Identify areas for improvement and lead related change projects.
Requirements:
  • Proven expertise in MS Office Suite and ERP applications.
  • Excellent customer service skills, with the ability to negotiate and resolve complex issues.
  • Availability for extensive travel.

We're looking for a dedicated and innovative professional to join our team. If you're passionate about making a difference in Critical Care, we encourage you to explore this opportunity further.