Administrative Coordinator

1 month ago


Swadlincote, Derbyshire, United Kingdom DSV Full time

Job Summary

The Administrative Specialist will provide a customer-focused administration service on selected accounts, working directly with the client's customer service team to achieve delivery targets on orders as per customer requirements.

Key Responsibilities

  • Day-to-day responsibility for the running of the contract in a customer service capacity.
  • Meet the customer's operational requirements.
  • Ensure deliveries are made on time in full.
  • First-line support for customer and DSV to ensure that all issues are proactively handled.
  • Support colleagues within all departments in providing an enhanced service to customers while maintaining and promoting DSV best practices.
  • Responsible for the completion/population of location KPIs as well as being responsible for Customer invoicing processes.

Requirements

  • Good communication skills.
  • Good organization skills and effective time management.
  • Manage time effectively.
  • Attention to detail.
  • IT literate in Microsoft Office.
  • Problem-solving.
  • Understanding of CargoWrite is desired, however training can be given.

About DSV Careers

At DSV, we believe that people are able to achieve their potential if they take ownership of their own career. We offer a dynamic and fast-moving environment with rapid decisions at every level – where ambition meets teamwork in an effort to face challenges, succeed, move forward and make a difference.

We care about your opportunity to influence the path of your career, whether you want to advance locally or look for adventures abroad. With a massive global reach and offices in more than 80 countries, the opportunities are plenty.

If you have the right drive, the right talent and enjoy responsibility, we'll give you the support you need to explore the reach of your potential.

We are freight forwarders, salespeople, accountants, forklift drivers, IT engineers, specialists and countless others – and we all made the choice to forward our careers.

Join us and forward your career at DSV.



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