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Business Systems Analyst
2 months ago
We are seeking a highly skilled Business Systems Analyst to join our team at Birketts. As a key member of our IT department, you will play a crucial role in driving business efficiency and productivity through the analysis and implementation of strategic initiatives.
Key Responsibilities- Business Analysis: Work closely with stakeholders to understand business objectives and identify opportunities for improvement. Develop and implement strategic initiatives to drive efficiency and productivity.
- Requirements Gathering and Analysis: Drive awareness of requirements across business units and identify substandard systems processes through evaluation of data. Provide effective documented evidence of requirements and present effective solutions to the problem.
- Process Review and Improvement: Serve as a thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Utilize skills such as process mapping and analysis to help streamline our processes and remove inefficiencies.
- Communication and Collaboration: Work with the Product Delivery Team lead and Projects and Development team to build a robust Business Analysis process that works in tandem with both the firm's Project Board processes and internal IT project processes.
- Data Analysis and Decision Support: Utilize data analysis to provide insights that support decision-making processes during scoping of projects. Make use of data to identify trends, patterns, and opportunities, helping the project board and stakeholders make informed choices.
- End-to-End Delivery: Work directly within the product delivery team to ensure a robust Agile project management/delivery methodology is followed across IT projects.
- Responsible for: Working directly with various firm members across a wide range of business areas on the analysis and design of projects, including initial documentation, periodic review during implementation, and technical governance throughout the project's lifecycle.
- Quality Assurance: Work with the Test Lead to perform, evaluate, and communicate thorough quality assurance at every stage during project implementation.
- User Requirements: Determine and develop user requirements for systems and projects to ensure maximum usability.
- Collaboration and Communication: Partner with stakeholders across business units to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with operational, managerial, and executive teams as needed.
- Process Maintenance: Evaluate, analyze, and communicate requirements on a continuing basis, and maintain processes, including the delivery of monthly status reports to all appropriate parties.
- Documentation: Author and update internal and external documentation, and formally initiate and deliver requirements and documentation as per our Project Board processes.
- Education: Bachelor's degree (or equivalent) in Computer Science or a Business Analyst at Lv4 qualification with ideally 2+ years of experience.
- Technical Skills: High proficiency in technical writing such as UML, Process Modelling, Wireframing, and prototyping. Proven ability to manage projects and user testing. Experience with data visualization and analytics. Strong working knowledge of relevant Microsoft applications, including Visio or similar.
- Soft Skills: Strong team player with excellent communication skills.
We are committed to recruiting individuals on the merits of suitability for each role, on the basis of qualifications and experience. All applications are treated fairly and equally regardless of sexual orientation, race, disability, religious beliefs, and any other protected characteristic, ensuring that there are equal opportunities at all stages of the recruitment process.
Benefits- Competitive Salary and Benefits Package: A competitive salary and benefits package is given, but you can also expect a great team and supportive colleagues, a strong focus on diversity, inclusion, and equal opportunities, a programme of wellbeing and mental health support, and structured career development and study support.
- Holiday and Leave: 25 days holiday (FTE) plus Bank Holidays rising with service, and Long Service holiday award – 1 extra week every 10 years continuous service.
- Health and Wellbeing: Private Healthcare - BUPA (offered after probation is passed), and Enhanced Maternity/Paternity Leave.
- Financial Benefits: Scottish Widows Pension Scheme (5% employer / 5% Employee), Staff Profit Share / Salary sacrifice (Pensions, Staff Profit Share), and Life Assurance - 4 x salary / Permanent Health Insurance.
- Work-Life Balance: Paid ESG (Environmental, Social, and Governance) day, Season Ticket Loan, Gym Flex membership, Electric car scheme, Dress for your Day Policy, and Agile Working Policy.