Senior Sales Administrator
3 days ago
We are seeking an experienced and charismatic Sales Administrator to join our thriving business in Long Eaton. The successful candidate will have previous experience of managing the customer journey from start to finish, as well as processing invoices and driving business growth.
Key Responsibilities:- Support the Sales Manager to ensure that rental agreements, sales of new and used vehicles to dealers and customers are managed, reported, and controlled.
- Process orders and invoices, and prepare accurate and timely reports for senior management to enable effective business decisions.
- Check that rental agreements/orders are in line with sales protocol.
- Handle customer inquiries, process orders, and ensure timely delivery of products/services.
- Maintain accurate records of sales activities, customer interactions, and financial transactions in the CRM system.
- Identify opportunities to streamline sales processes and enhance efficiency.
- Serve as a liaison between sales, marketing, and other departments to ensure seamless operations.
- Supervise a team of circa 4+ staff, with support from the Manager, including one-to-ones and appraisal of performance if required.
- Raise queries directly with Management/Salesman team on all issues outside of Sales Protocol.
- Ensure sales commissions are recorded accurately and the monthly reporting is raised timely for payroll and agreed with the Sales team.
- Support & cover in the Preparation of monthly reports/KPI's and month-end reconciliations and develop new reporting to identify areas for improvements.
- Updating of KPI log to monitor timescale of order received from customer to order placed with suppliers.
- Develop new procedures, improvements, and controls to improve profitability.
- Manage and monitor/record 3rd party leasing arrangement of vehicles. Ensure any requirement to re-purchase of vehicles are actioned.
- Ensure they are working with credit control to ensure sales packs have been pre-credit approved, and the correct customer/accounts are recorded.
Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
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Senior Sales Administrator
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